wj2 Privacy Policy
Protecting the personal information of every registered member on the wj2 platform is a core part of our responsibility. This policy explains in detail what information we collect, why we collect it, and how it is stored and used.
Introduction and Scope
This privacy policy applies to all services provided by wj2. It takes effect whenever you use the wj2 website, mobile app, or any related platform. Creating an account on the site means you are considered to have accepted the terms of this policy.
wj2 takes user privacy seriously. We believe that each member's personal information is their own property, and protecting that information is our ethical responsibility. This policy is not merely a legal document — it reflects our commitment to you.
This privacy policy is related to wj2's Terms and Conditions, and reading both together will give you a complete understanding of how the service works.
This policy has been prepared in Bangla for users in Bangladesh and follows international principles of data protection. Under no circumstances is your personal information sold to third parties.
Information We Collect
We collect various types of information for the purposes of registration and providing services on wj2. This information falls into three main categories:
2.1 Information You Provide Directly
When you create an account, make a deposit, or request support, we collect the following:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form)
- National ID or passport number (for identity verification)
- bKash, Nagad, or Rocket account details (for transactions)
- Bank account details (for bank transfers)
2.2 Automatically Collected Information
While you use the site, we automatically collect certain technical information:
- IP address and device identifier
- Browser type and operating system
- Duration of site use and page visit history
- Betting and gaming activity logs
- Login times and session data
- Information from cookies and similar tracking technologies
2.3 Information Received from Third Parties
In some cases we may receive information through trusted third parties, such as transaction confirmation messages from payment processors and data required for identity verification. These third parties operate under their own privacy policies.
Purpose of Data Use
wj2 uses collected information only for specific and legitimate purposes. The main purposes are described in detail below:
3.1 Account Management and Identity Verification
Information is used to complete secure sign-up, login, and account-related processes. Age verification is also carried out to strictly prevent use by minors (under 21 years of age).
3.2 Financial Transaction Processing
Relevant financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer. A record of every transaction is retained.
3.3 Service Improvement
By analysing user experience, we improve the platform's game selection, design, and performance. This information helps us understand what type of content is preferred.
3.4 Promotional Communications
With your consent, we may send emails or notifications about relevant bonuses, events, or offers. You may request to stop receiving these communications at any time.
3.5 Security and Fraud Prevention
Information is analysed to detect and prevent suspicious activity such as irregular logins, unusual transactions, or the operation of multiple accounts.
3.6 Responsible Gaming
We monitor gaming activity to uphold responsible gaming guidelines. By analysing a user's betting patterns, we can provide timely support if signs of problematic behaviour appear.
Data Sharing and Disclosure
wj2 never sells, rents, or commercially transfers your personal information to third parties. However, limited information may need to be shared in specific circumstances:
4.1 Service Provider Partners
We work with trusted service providers for payment processing, technical support, and analytics. These organisations may only use the information for the specified purpose and are bound by strict confidentiality agreements.
4.2 Legal Obligations
Information may be provided as required by Bangladeshi law in response to a lawful authority order or to assist in an investigation. Only the information specifically requested will be provided in such cases.
4.3 Fraud Prevention
Information may be exchanged with relevant authorities to prevent financial fraud, money laundering, or other illegal activities.
4.4 Business Restructuring
In the event of a company merger, acquisition, or other structural change, information may be transferred to the new entity. You will be notified in advance in such cases, and the new entity will be required to comply with this policy.
Outside the circumstances mentioned above, your personal information is not disclosed to any party beyond wj2 — this is our commitment.
Cookies and Tracking Technologies
The wj2 website uses cookies and similar technologies. These are used to improve user experience and monitor site performance.
5.1 Types of Cookies
- Essential Cookies: Required for the core functions of the site, such as maintaining login sessions.
- Functional Cookies: Remember your preferences, such as language selection.
- Analytical Cookies: Collect information to understand patterns of site use.
- Marketing Cookies: Used to display relevant advertisements (only with your consent).
5.2 Cookie Controls
You can disable or delete cookies from your browser settings. Please note, however, that disabling essential cookies may cause some site functions to not work properly.
5.3 Analytics
We monitor site traffic and usage patterns for statistical analysis. This information is processed in completely anonymous form and contains no individually identifiable data.
Data Security Measures
wj2 has put in place industry-standard technical and organisational measures to protect your information. The key elements of our security framework are described below:
6.1 Technical Security
- All data transmission is secured through SSL/TLS encryption
- Passwords are hashed and stored using the bcrypt algorithm
- Two-factor authentication (OTP) system
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
6.2 Organisational Security
- Staff follow a minimum necessary access policy
- Regular staff training on handling personal data
- A rapid response procedure is in place for data breaches
6.3 Data Retention Period
Data is retained for as long as the account is active and for any period required by law. Once an account is closed and the applicable legal retention period has ended, data is securely deleted or anonymised.
Your Rights and Controls
Every member of wj2 has specific rights over their own information. We fully recognise these rights and help put them into practice.
7.1 Right to Access
You can find out at any time what information we hold about you. You can receive a copy of the stored information by submitting a request.
7.2 Right to Correction
If your account contains incorrect or incomplete information, you can request that it be corrected. Some information can be updated directly from your account settings.
7.3 Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, this request may not be fully fulfilled where there is a legal obligation or an ongoing dispute.
7.4 Right to Object to Processing
You can object to the use of your information for marketing communications or profiling. Once you raise an objection, we will stop that specific use.
7.5 Right to Data Portability
You can request to receive the information you have provided in a structured, readable format.
To exercise these rights or for more information, please contact our support team. Our team is available 24/7 in both Bangla and English.
Protection of Minors' Data
wj2 is an adult gaming platform and registration or use of the service by anyone under the age of 21 is strictly prohibited. We verify age at the time of registration and do not knowingly collect any information from minors.
If evidence comes to our attention that a minor has created an account, that account will be closed immediately and all related information will be securely deleted. If a parent or guardian becomes aware of their child's account, please notify our support team.
International Data Transfers
Our servers and service providers may be located in various countries. If data is transferred outside Bangladesh, this is done under appropriate agreements or legal frameworks that ensure the data protection standards of the destination country are met.
Even in the case of international transfers, your data remains protected according to the security standards described in this policy. Data is never transferred at a reduced level of protection under any circumstances.
Policy Changes and Updates
This privacy policy may be updated over time based on changes to the service or legal requirements. If there are significant changes, wj2 will notify you via your registered email or a site notification.
The date of each update is noted at the top of the policy as "Last Updated". Continuing to use the site after a change is made will be considered acceptance of the new policy. We therefore encourage you to check this page regularly.
To learn more about wj2, including the platform's history and values, please read our About Us page. Detailed information about wj2's services and the team can be found there.
Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact the wj2 support team. Our team is available 24/7 in both Bangla and English.
For answers to general questions about your data protection, you can visit our FAQ section — detailed answers to common questions are provided there.
Live Chat
24/7 direct support
Available in Bangla and English